Unified
Messaging - Receive all of your
incoming business communications - voice calls & faxes
-
through one local or toll-free number
The Emergence of Truly
Useful "Unified Messaging"
Unified messaging is the combining of all of your
incoming business communication streams (voice
calls, voicemail, fax, email, sms) using one central
"unified" local or toll-free number leverages the open
standards and cost-efficiency of the internet to provide a
feature-rich yet uncomplicated and inexpensive means of
bringing all of your business communications together.
In today's ultra-connected business world, unified
messaging is the holy grail of productivity.
The reason for this positive turn of events is easy to
understand. It's the adoption of standard file formats such
as PDF, MP3 and Flash that has made it possible. The vast
majority of internet users are familiar with these common
file types and their computers deeply support these files
in a variety of useful ways. With the rapid (rabid?) growth
of SMS instant messaging, people are now "texting" more
than ever. High demand for PDA and data-connected
Blackberry's and iPhones only serve to reinforce the trend.
Getting started with unified messaging can be simply a
matter of aggregating your normal streams of incoming faxes
and voicemail into your email inbox instead of your fax
machine and phone at your desk. However, you can also use
high-tech features like dictating a message into your cell
phone for intelligent delivery to the intended recipient in
a variety of possible formats like text email, fax, or
voice recording. And unified messaging works both ways -
your incoming voicemail can be received on your cell phone
as a text message or in your email as text and/or audio.
You can even set up a full-blown virtual PBX with
auto-attendant, music on-hold, and sophisticated call
routing. It's entirely up to you now.
According to Wikipedia: "Unified Messaging solutions
are increasingly accepted in the corporate environment. The
aim of deploying Unified Messaging solutions generally is
to enhance and improve business processes as well as
services."
They go on to say, "Unified Messaging
solutions targeting professional end-user customers
integrate communications processes into the existing IT
infrastructure, i. e. into CRM, ERP and mail systems (e. g.
Microsoft Exchange, Lotus Notes, SAP, etc.)".
MyOnlineFaxMachine.com has extensively reviewed all of the
major unified messaging service providers.
Our Top Pick for
Unified Messaging is RingCentral.
Try
RingCentral Online FREE for 30 Days
